Delivery and Returns

FREE Delivery is available if you’re ordering eligible items for delivery within the UK.

Slough – SL Postcodes Delivery = free door to door delivery on the same day if you order minimum £75.00.

 If order below minimum , delivery charge varies, refer to Delivery Chart

Outside the SL postcode, deliveries will be posted(Shipment) instead of Door-to-Door delivery, 

Free delivery* above order £75 & delivery charge varies, refer to Delivery Chart

If you were charged for delivery and didn’t expect to be please see the delivery Chart table.

Delivery charges are calculated when you have checkout and is based upon your location. All charges are based on a maximum weight of 20kg. Please allow 5kg of this for Bags, Glass, Packing Box etc – so, max 15kg of goods (Exclude items from Heavy category). For packages larger than this, please contact us before placing your order. Our preferred couriers are MyHermes, Royal Mail and Dpd. Delivery charges can vary , depends on the contents as some items need special handling and some have risk of delivery damages. So charges include such additional values on top of courier charges.

Deliveries to the UK

All orders of £75 or more except heavy items but cart weight less than 20kg is qualify for FREE Delivery. If you are ordering more than 20kg, please split the order to qualify above condition. All Orders will be dispatched with in 1-2 working days. Customer will receive there delivery in approximately 2-4 days (if purchase has been made between Monday to Friday). Next day delivery is also available with additional charges.

*Heavy Items
  • Items weight over 2kg or more
  • Special handling
  • Bottles over 750 ml
  • All items in heavy item category

Delivery Chart

 

Order Total £75 or more and weight <20 kg (without heavy items) – FREE 
Below 0.50g Free Post [0-0.50] – Free
Below 100g [0.51g to 100g] – £1.99*
Below 1Kg [101g to 1kg] – £2.99*
Below 2kg [1.1kg to 2kg] – £3.49*
Weight Based Shipping [2.1kg to 5kg] – £5.99*
Weight Based Shipping [5.1kg to 10kg] – £6.99*
Weight Based Shipping [10.1kg to 12kg] – £11.99*
Weight Based Shipping [12.1kg -15kg ] – £12.99*
Weight Based Shipping [15.1kg – 20] – £13.99*
Weight Based Shipping [20.1kg -25kg] – £14.99*
Weight Based Shipping [25.1- 30kg]  – £17.99*

* If you are ordering more than 20 kg, please split the order. System will not allow you to add more than 20 kg to a single order as that’s the MAX limit of shipping package.

* Above charges are defined based on package weight. But some items which require special handling (eg: Kithul, Bigger bottles) might goes to higher weight band because they require extra shipping charges. So even their package weight is lower the charge band might be higher

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