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Delivery and Returns
FREE Delivery is available if you’re ordering eligible items for delivery within the UK.
Slough and SL Postcodes Delivery = free door to door delivery on the same day if you order minimum £30.00.
If order below minimum , delivery charge will be £2.99
Outside the SL postcode, deliveries will be posted(Shipment) instead of Door-to-Door delivery,
Free delivery* above order £50 & delivery charge will be £7.99* ( Outside SL Postcodes )
If you were charged for delivery and didn’t expect to be please see the delivery Chart table.
Delivery charges are calculated when you have checkout and is based upon your location. All charges are based on a maximum weight of 20kg. Please allow 5kg of this for Bags, Glass, Packing Box etc – so, max 15kg of goods (Exclude items from Heavy category). For packages larger than this, please contact us before placing your order. Our preferred couriers are MyHermes, Royal Mail and Dpd. Delivery charges can vary , depends on the contents as some items need special handling and some have risk of delivery damages. So charges include such additional values on top of courier charges.
All orders of £50 or more except heavy items but cart weight less than 20kg is qualify for FREE Delivery. If you are ordering more than 20kg, please split the order to qualify above condition. Items will be dispatched within 14-21 working days due to the current situation. Delivery is vary depends on the courier.
Order Total £50 or more and weight <20 kg (without heavy items) – FREE
Small Orders weight is less than 2 kg with no special items – £4.99 *
Medium Orders weight is less than 5 kg with no special items – £6.99 *
Large Orders weight is less than 10 kg or Orders with special items – £7.99 *
Large Orders weight is less than 20 kg or orders with Heavy items – £9.99 *
* If you are ordering more than 20 kg, please split the order. System will not allow you to add more than 20 kg to a single order as that’s the MAX limit of shipping package.
* Above charges are defined based on package weight. But some items which require special handling (eg: Kithul, Bigger bottles) might goes to higher weight band because they require extra shipping charges. So even their package weight is lower the charge band might be higher